Returns & Exchanges
At Triangle Engineering, we stand behind the quality of our products and offer a 30-day return policy for items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your refund or exchange.
Return Process
- 1.Initiate Request
Contact our support team or log into your account portal to submit a return request and receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Item
Securely pack the item in its original packaging, ensuring all manuals, parts, and hardware are included to avoid restocking fees.
- 3.Ship to Triangle
Attach the provided shipping label or send the package to our central warehouse using a tracked shipping method for your protection.
- 4.Inspection and Refund
Once our engineering team inspects the returned goods for quality compliance, your refund will be processed to your original payment method within 5-7 business days.