Frequently Asked Questions
Everything you need to know about our engineering solutions and services.
What is the standard lead time for industrial equipment orders?
Standard orders typically ship within 5-7 business days. For custom-engineered components or bulk industrial supplies, lead times may vary between 2-4 weeks depending on current production capacity.
Do you offer international shipping for heavy machinery?
Yes, Triangle Engineering ships globally. We work with specialized freight forwarders to ensure all heavy-duty equipment is crated securely and meets international customs requirements.
What is your return policy on precision tools and components?
Unused items in their original packaging can be returned within 30 days of delivery. Please note that custom-fabricated parts are non-refundable unless a manufacturing defect is identified.
Are your products compliant with ISO safety standards?
Absolutely. All products distributed by Triangle Engineering undergo rigorous testing and meet or exceed relevant ISO and industry-specific safety certifications.
Can I request a quote for bulk wholesale pricing?
Yes, we offer tiered pricing for high-volume orders. You can submit a Request for Quote (RFQ) directly through our contact page or by emailing our sales department with your specifications.
What payment methods do you accept for corporate accounts?
We accept all major credit cards, wire transfers, and ACH payments. For established corporate clients, we also offer Net 30 credit terms upon successful application approval.